Privacy Policy
August 4, 2023
Yanmar Corporation.
CEO and Representative Director: Takehito Yamaoka
Yanmar Corporation. (“we”) handles the personal information of our customers, business partners, and any
persons (collectively “you”) who utilize our website, products, services, and other business activities
( collectively the “Services”) in a lawful, fair, and transparent manner based on this Privacy Policy
(the “Privacy Policy”).
“Personal information” used in this Privacy Policy refers to personal information relating to a living
individual as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, the
“Act”). The personal information includes information that can identify a specific individual based on
his or her name, date of birth, or other descriptions contained therein, as well as information
containing an individual identification code.
We recognize the appropriate protection of personal information as our crucial responsibility, and
adhere to laws, guidelines issued by relevant government agencies, internal regulations and other
standards relating to the protection of personal information. We also strive to improve this Privacy
Policy by periodically reviewing it based on your feedback, changes to the applicable laws and
regulations including the Act and other factors.
Any revisions to this Privacy Policy will be announced and notified on our website. Please make sure to
regularly check the updated information on our website
We will handle all personal information we have already possessed and used as well in accordance with
this Privacy Policy.
I. Name, Address, and Representative of Business Operator
1-32 Chayamachi, Kita-ku, Osaka 530-0013, Japan
CEO and Representative Director: Takehito Yamaoka
II. Handling of Personal Information
1. Personal Information to be Collected
We acquire the following personal information by lawful and fair means in connection with the
Services, and except in cases permitted by law, we collect the same only to the extent necessary to
achieve the purposes stated in this Privacy Policy.
(a) Contact information (e.g. names, phone numbers, addresses, email addresses, etc.)
(b) Transaction information (e.g. inquiries, purchases, customer service, etc.)
(c) Usage information (e.g. personal preferences such as purchase history, online activity history,
demographic information, etc.)
(d) Job applicants’ personal information
2. Purposes of Use of Personal Information
We use acquired personal information for the following purposes, and will not use it for any other purposes except with your consent or as permitted by law. Please note that we may individually notify you of any purpose of use other than those stated in this Privacy Policy. Please further note that some Services, which we provide you, may be unavailable if you do not provide your personal information.
The purposes of use of personal information (excluding II-1.(d) in the preceding paragraph) are as follows:
(a) Relevant Transactions:
- To provide the Services and send transactional documents such as invoices
- For business-related communications
- To respond to your inquiries or requests, and for confirmation and documentation purposes
(b) Customer Support:
- To provide and perform after-sales service, periodic inspections, maintenance, etc., for our services and products
- To fulfill contractual or legal obligations to you, related parties (e.g. travel agencies, tour organizers, employers of our customers) or external contractors
- To solicit participation in customer satisfaction surveys and other questionnaires in relation to our services and facilities
(c) Improvement of the Services:
- To analyse our services and products for improvement
- To manage and operate this website (e.g. troubleshooting, data analysis, testing, research, etc.)
(d) Marketing and Advertisement:
- To inform you about the Services
- To inform you about our facilities, services, sales campaigns, etc. for marketing and advertisement purposes
(e) Other purposes specified when the personal information is collected
The purposes of use of personal information concerning job applicants (i.e. II-1.(d) in the preceding paragraph) are as follows:
- To provide and communicate job information
- Other recruitment activities and operations
3. Retention Period
We retain your personal data for the period necessary to achieve the purposes of use described in this Privacy Policy (the “Retention Period”). When the Retention Period and the legally required period have elapsed, we will promptly delete or de-identify the personal data.
4. Provision of Personal Data
(a) Joint Use
We may share your personal data with our group companies as follows:
- Personal data items to be shared: Customer information such as names, addresses, dates of birth, contact details including telephone numbers and email addresses, occupation, transaction needs, etc.
- Scope of joint use: Our subsidiaries and companies affiliated with the Yanmar Group.
- Purpose of use: To achieve the purposes described in this Privacy Policy.
- Person responsible for management of personal data:
Takehito Yamaoka, CEO and Representative Director
Yanmar Corporation.
1-32 Chayamachi, Kita-ku, Osaka, Japan
(b) Outsourcing
We may outsource tasks such as data processing to external contractors in order to provide better Services. In doing so, we select contractors who handle personal data appropriately and ensure their proper management thereof by, for instance, concluding legally binding contracts with them to agree on necessary matters to protect personal data.
(c) Provision to Third Parties
We will not provide your personal data to third parties except with your consent or as permitted by law.
5. Procedures for Disclosure, etc. of Personal Data
If you wish to request disclosure, correction, suspension of use, etc. (collectively the “Disclosure, etc.”) of personal data you have provided, please refer to the contact information below. We will, after confirming the identity of the person making the request, proceed with the Disclosure, etc. within a reasonable period of time in accordance with the provisions of the Act. Please note that requests for the Disclosure, etc. are, in principle, to be made in writing and sent to us by post. However, in any of the cases enumerated below, we may not be able to meet all or part of the request for the Disclosure, etc., and we will notify you without delay if we decide not to proceed with the Disclosure, etc.:
- If the Disclosure, etc. may harm the life, body, property, or other rights and interests of you or
- If the Disclosure, etc. may cause significant hindrance to the proper conduct of our business;
- If the Disclosure, etc. would result in a violation of other laws and regulations.
- If other legal requirements for the Disclosure, etc. are not met.
[Contact Information]
Yanmar Corporation., Marina Operations Department
Tel: 077-585-1212
Hours: Mon.-Fri., 9:00 AM to 5:00 PM
(Excluding national holidays and our company holidays)
Fax: 077-585-1339
Please inquire via Inquiry Form (SSL compatible).
6. Fees for Disclosure, etc. of Personal Data
7. Cookies, etc.
III. Measures for Security Management of Personal Data
We take technical and organizational security control measures to protect personal data from unauthorized access, loss, destruction, alteration and leakage, and to ensure its accuracy and security. For these purposes, we develop and maintain our administrative system and implement appropriate safety measures. Also, as a physical and personnel security control measures, we will make effort to appropriately manage personal data by restricting the entry of unauthorized personnel into the offices where personal data is handled, conducting educational and awareness-raising activities for all executives and employees involved in personal data protection and appointing managers responsible for management of personal data in each department
IV. Continuous Improvement
We continuously review and improve our personal data protection policies in response to changes in applicable Japanese laws (including the Act), handling procedures of personal information and the business environments, and therefore we may modify this Privacy Policy accordingly as needed. Any revision of the Privacy Policy after we decide its effective date will be notified by our prescribed means. Customers who continue to use the Services on or after the effective date thereof are deemed to have consented to the contents of the revised Privacy Policy.